02-02-2023, 08:43 PM
hello all, just looking for some input on a SE I'm planning to execute.
I rented a rug Doctor (day today rental carpet cleaning machine) and inadvertently ended up keeping it for 5-6days longer than the initial 24hr that I had signed up for.
After going through their terms and conditions, I'm thinking my best bet will be to go to prompt care for "respiratory distress caused by cleaning chemicals", obtaining a doctor's note stating as much, and contacting rug Doctor via telephone to inform them that their machine has caused me injury and that I'd like a refund for the entire rental period.
One thing I'd like opinions on is whether I should ask for a refund in the initial complaint email, or merely State my concerns and then let them offer the refund?
Any and all input is appreciated.
I rented a rug Doctor (day today rental carpet cleaning machine) and inadvertently ended up keeping it for 5-6days longer than the initial 24hr that I had signed up for.
After going through their terms and conditions, I'm thinking my best bet will be to go to prompt care for "respiratory distress caused by cleaning chemicals", obtaining a doctor's note stating as much, and contacting rug Doctor via telephone to inform them that their machine has caused me injury and that I'd like a refund for the entire rental period.
One thing I'd like opinions on is whether I should ask for a refund in the initial complaint email, or merely State my concerns and then let them offer the refund?
Any and all input is appreciated.