Apple Watch SE Help

(01-29-2023, 12:04 AM)Spatialize Wrote:

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(01-25-2023, 02:32 PM)ehuss7 Wrote:

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(01-24-2023, 11:20 AM)mothered Wrote:

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No.

It's extremely unlikely that two packages at different timeslots, failed to arrive In such close timing. DNA only the one package.

''I totally understand how it is important for you to receive your order. Sad that your parcel is Lost in transit. We usually escalate this to our senior team for investigation and the investigation usually takes 5-9 but as onetime courtesy I can process your refund now so you can re-order. Shall I process your refund?''

Easiest SE i've done.

It's a shame my order came in seperate packages or else I would've got all my money back.

You can return the other items at a physical store, no? Thats what I did, I got my money back and I started another refund :xd:

It was a gift so I didn't have time to, just wanted to save money but yeah I see what you're saying

(11-30-2022, 03:00 PM)mothered Wrote:

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(11-30-2022, 02:47 PM)ehuss7 Wrote:

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(11-30-2022, 02:43 PM)mothered Wrote:

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Amazon's pea-brain reps are getting worse by the day - they struggle to comprehend something that's so blatantly obvious and logical.

That aside, If you don't receive a reply In due course, be sure to contact them.

Seems like they prioritise cheap work (indian employees) over good customer support

I received an email at 12:58pm basically saying I have to get a police report to pursue further because they still think I haven't received the product I replied saying ''
The box was definitely received, however it was empty and the watch was not inside. '' and I received another email at 1:10pm saying they're giving me a refund for ''££28.39GBP'' with 2 £ signs. Also with a random order number that doesn't match any order I've made on the account. I'm getting trolled by them at this point

That's what happens when thickheads are handling the claim. I'm at a loss as to how Individuals of that capacity find employment.

They may well process the refund, so don't take any action as yet.

(05-19-2023, 08:23 PM)AbuAhmed911 Wrote:

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(11-30-2022, 03:00 PM)mothered Wrote:

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(11-30-2022, 02:47 PM)ehuss7 Wrote:

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Seems like they prioritise cheap work (indian employees) over good customer support

I received an email at 12:58pm basically saying I have to get a police report to pursue further because they still think I haven't received the product I replied saying ''
The box was definitely received, however it was empty and the watch was not inside. '' and I received another email at 1:10pm saying they're giving me a refund for ''££28.39GBP'' with 2 £ signs. Also with a random order number that doesn't match any order I've made on the account. I'm getting trolled by them at this point

That's what happens when thickheads are handling the claim. I'm at a loss as to how Individuals of that capacity find employment.

They may well process the refund, so don't take any action as yet.

You've quoted me without a reply.